Apple forums fill with complaints following failed attempts to upgrade to iOS 4A flurry of negative threads can be spotted on Apple’s Discussions forums, with numerous iPhone users complaining about multiple issues with the iOS 4 update, including the upgrade process itself. Customers are losing their contacts, photos appear blurry, the update to iOS 4 never installs and shows up errors, and many more. It seems iPhone 3G owners are mostly affected.
In a post to the Apple Discussions forums, iPhone 3G user bbetts writes, “I fear my contacts are gone. Neither of the last 2 backups which iTunes took have any contacts in them (down from well over 100) - that's a backup before and after the update to iOS4.” “I have no other app that I sync with and no other backups available to me. So now I have a 3G iPhone which is completely useless to me as a phone. Time to go on the warpath and complain to everyone in existence…,” the author of the post concludes.
On the topic of iPhone freezing during iOS 4 update, JDNATL writes, “Finally downloaded the new iOS last night. Installed it and it was taking forever. Went to bed, it was still froze when I woke up. Rebooted phone and iTunes, now it's stuck in restore mode. I've tried restoring it three times, keeps freezing a 1/4 way through.” Many others responded with similar stories, some being able to eventually finish the update process, others not.
Interestingly, user redshag writing in a different thread claims he too had been encountering issues with the upgrade process, and decided to swap cables. Allegedly, it was all it took to finally apply the iOS 4 update. “Was having all the same problems... I deleted the update and downloaded a new one several times... then...CHANGED TO A NEWER CABLE!!!! The cable made the difference for some reason and it worked like a champ,” redshag claims, although there’s an offset chance other factors intervened in his successful iOS 4 upgrade process.
Softpedia is curious to know how the iOS 4 upgrade process went for others. Those who own a supported device and carried out the update are encouraged to post their story in the comments, so we can draw a better picture of what is happening - which devices best support iOS 4; which desktop OSes are best suited to upgrade a device (Mac OS X, Windows); what was the device’s current state, etc. A follow-up piece will then be posted on our website, based on your comments. Fire away!
UPDATE: Our readers have spoken! See this report for a selection of some of your comments.